Organizations everywhere are struggling with the emotional complexity of today’s work environment. Burnout, conflict, disengagement, and cognitive overload keep rising, and despite our best efforts as learning professionals, the problems not only persist… they’re accelerating.
What if the issue isn’t that we need more or better skills, tools, or training? What if these solutions don’t actually address the deeper human problem underneath? What if our entire approach is built on a mindset that cannot meet the deeper human challenges we face, and maybe never could?
As learning professionals, we sit at the leverage point for real solutions. But to use that leverage, we must confront an uncomfortable truth: we are building our organizations to minimize humanity – the very humanity we now need to navigate complexity, emotion, conflict, and uncertainty.
This session invites you to rethink the paradigm we use to understand organizations, learning, capabilities, and how humans actually work. By the end of this session, you should be able to:
- Differentiate skills from human capabilities and identify the deeper capacities required to address our human challenges with confidence and natural gracefulness.
- Recognize how organizations can become developmental ecosystems and understand the unique role learning professionals play in cultivating human capability at scale.
- Explain the business case for investing in human capability, including how deeper human capacities lead to meta-level organizational efficiency, reduced conflict, better collaboration, and more adaptive, innovative organizations.
- Embracing a new mindset will allow us to elevate our organizations and leverage learning for extraordinary organizational results, and even for societal change. Because when humans rise, organizations rise.
ATD Capability Model – Performance Improvement, Learning Technologies
To learn more about this model see: https://tdcapability.org/#/
ABOUT THE SPEAKER
Jay Clancy, founder and President of Syleris, is leading a movement to redefine how humans and organizations learn. With more than 30 years of global, cross industry experience as a business leader, organizational consultant, and university professor, Jay works at the systemic level to build learning ecosystems that transform how organizations operate, relate, and grow so that people and performance rise together. Jay’s work centers on a core insight: organizations don’t achieve extraordinary outcomes by pushing harder on results; they achieve extraordinary outcomes by elevating the humans who create them. He specializes in helping leaders navigate complex, human spaces and co creating cultures that amplify capability and realize human potential. Known for his engaging presence, insightful models, and ability to make deep ideas accessible, Jay integrates multidisciplinary research, deep rooted experience, and practical philosophy to advance a new paradigm for organizational and societal transformation.
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