Demonstrate the Impact and ROI of Talent Investments
How we work has forever changed, but one thing that remains the same is the need to show the value of what we do. In fact, given today’s flexible work environment and uncertainty in the economy, showing the value of our work has never been more important. The good news is that it is doable, regardless of your role or the projects for which you are responsible.
Showing the value of what you do requires ROI thinking–the type of thinking that focuses on results, not activities. It begins with answering the question, “Why?” This helps ensure there is a compelling reason for the work you are doing or the project you are pursuing. This is followed by setting clear expectations so you can design the effort with results in mind. From there it is a matter of collecting and analyzing data and reporting results.
This session will give participants practice in using these important skills through a review of a case study. Participants will learn strategies to address some of the more challenging areas in an evaluation: collecting data post-program, isolating the effects of programs on improvement in business measures, and converting measures to money.
ATD Capability Model – Performance Improvement, Learning Technologies
To learn more about this model see: https://tdcapability.org/#/
Patti P. Phillips, Ph.D., is the co-founder and CEO of ROI Institute, Inc., a US-based consulting firm that serves for-profit, not-for-profit, government, and non-governmental organizations in 70 countries as they build capability in measurement, evaluation, and human capital analytics.
An internationally recognized leader in measurement and analytics, Patti is routinely invited to speak at industry conferences worldwide and contributes to the growing amount of research in human capital and human capital analytics. Her expertise is documented in over 70 books, has been cited on CNBC, Euronews, and National Geographic, and published in more than a dozen business journals.
She and her husband and business partner, Jack J. Phillips, are the recipients of the 2024 Association of Learning Providers (ISA) Thought Leader Award, the 2022 Association for Talent Development (ATD) Thought Leader Award, and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, she was named among the top fifty coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching.
Patti is currently chair of the Institute for Corporate Productivity (i4cp) People Analytics Board, senior advisor for The Conference Board, chair of the International Federation of Training and Development Organizations (IFTDO), and board member of the International Society for Performance Improvement (ISPI). She previously served as the vice chair and finance committee member of the United Nations Institute of Training and Research (UNITAR) board of trustees and continues to serve on the UNITAR Evaluation Advisory Committee.
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