General Meeting: Exploring Mobile Performance Support Systems in the Workplace

GENERAL MEETING - Exploring Mobile Performance Support Systems in the Workplace 

A mobile performance support system (MPSS) provides workers with just-in-time assistance to complete tasks anytime, anywhere. Although a few companies have adopted the approach, research on its effectiveness in the workplace is limited.

Join the ATD 2023 Dissertation Award recipient, Dr. Yao Huang, a Florida State University graduate, and Assistant Professor from Sam Houston State University, to share her dissertation study results of the challenges and benefits of adopting a mobile performance support system for Learning & Development organizations in North America. Dr. Huang will talk about the need for the study and how the findings can equip Learning & Development professionals with empirical study results on human performance technologies.

You'll learn how to:

• Define mobile performance support system (MPSS)
• Unveil current literature about MPSS characteristics
• Disclose the findings about the benefits and challenges of adopting MPSS by organizations
• Discuss the implications of the study for L&D professionals

ATD Capability Model – Building Personal Capability

To learn more about this model see: https://tdcapability.org/#/

ABOUT THE SPEAKER

Dr. Yao Huang - Assistant Professor of Instructional Design and Technology at Sam Houston State University 

Yao Huang received her Ph.D. in the Instructional Systems and Learning Technologies (ISLT) program at Florida State University (FSU). She has more than ten years of working experience in the U.S. and China in the learning and development sector and has worked over five years in the U.S. higher education sector. She is currently a tenure-track assistant professor in the Instructional Systems Design & Technology program at Sam Houston State University in Texas.

She has been published in peer-reviewed journals such as TechTrends and Performance Improvement journal. She has spoken at the DevLearn and International Society of Performance Improvement conferences. Her research focuses on how mobile, augmented reality (AR), artificial intelligence, and big data enhance performance support in the workplace.

Yao received the Ruby Dimond Future Professor Award from FSU and the Distinguished Dissertation Awards from both ISPI and ATD.

Event Registration and Cancellation Policy: ATD Houston has implemented Event Registration and Cancellation Policy for its paid events. If your registration fee is not paid within 15 minutes of signup, your registration will be cancelled and you will have to signup again.