Riding the Waves of Change: Lead, Manage, Measure & Sustain change for smooth project and program sailing
Project initiatives often encounter rough waters because the organization asks employees to do something different. Furthermore initiatives muddy the waters when change management processes and tools aren’t aligned and integrated into the overall project management framework. Organizations can take steps to help employees take to change as a duck takes to water.
Only 30% of change efforts fully meet their business goals (John Kotter, Leading Change). Unlike most change management presentations that focus on failure rates of change management efforts, Mark Hordes will present the critical success factors and “must-do” steps to enable your change management interventions to succeed and sustain the test of time.
Learning Objectives:
- Calibrate your “readiness for change”
- Build a compelling “business case for change”
- Identify and develop sponsors that will champion the project and change effort
- Create a positive path forward to manage resistance
- Implement a 8-step change adoption process
- Measure change utilizing a balanced project scorecard
- Create a dynamic communications plan and process
- Build a change roadmap and blueprint that is sustainable
Target Audience: Intermediate
ATD Competency Model - Area of Expertise This Session Supports: Performance Improvement, Change Management
Speaker: Mark Hordes
A former partner with a “Big Five” management consulting firm, Mark has successfully led global change management engagements, leadership development, behavior change management and cultural alignment engagements for clients such as Chevron, Hoechst Celanese, Shell Oil, Baker Hughes, Blue Star, SADARA, KBR, Saudia Airlines,Tasnee, Marathon Oil, Conoco Phillips, Schlumberger, Tenneco, Dow, well as clients representing Energy, Manufacturing, Services, Refining, Consumer Goods, Travel & Transportation, and Governmental Bodies in the North America, Europe, Middle East, Mexico. China, Scandinavia, South Africa, South America and Canada.
Mark is a “Change Management” Thought Leader” founder and former managing editor of the Organizational Excellence Journal (OEJ) an electronic Leadership newsletter with a subscriber base of over 16,000 monthly readers. He is a sought after “key note” speaker, and co-author of the best-selling business book: S-Business: Reinventing the Services Organization published by Select Books, New York, New York.